The IBM i Product Support role at IBM is an excellent opportunity for freshers who want to begin their careers in the IT, cloud, and enterprise systems domain. This position allows new graduates to work with IBM’s global product support team, helping clients troubleshoot and resolve technical issues while gaining deep exposure to IBM i technologies, enterprise servers, and advanced system environments.
Freshers who want to learn system administration, enterprise computing, troubleshooting, client support, and IBM i technologies will find this role a strong entry point into the IT services industry.
| Job Details | |
| IBM i Product Support – 2025 Recruitment | |
| Company | IBM |
| Role | IBM i Product Support |
| Location | India (Multiple Locations) |
| Job Type | Full-time |
| Experience Required | Freshers Eligible |
| Qualification | BE, B.Tech, B.Sc, BCA, MCA or related technical degrees |
| Skills Required | Technical troubleshooting, communication skills, analytical mindset, interest in IBM i systems and enterprise servers |
| Apply | Apply Now |
IBM i Product Support Recruitment 2025 – Freshers Eligible for Product Support Role in Bangalore
About the Role
The IBM i Product Support role is an excellent opportunity for freshers who want to begin their career in technical support, system operations, and enterprise-level software environments. In this position, you will work with IBM’s industry-leading IBM i platform, supporting global clients, resolving technical issues, and ensuring smooth system performance. This role is ideal for candidates who want to build strong fundamentals in system operations, troubleshooting, software support, and customer interaction.
Freshers who want to start a career in IT support, infrastructure operations, product support, or system administration will find this position highly valuable.
Key Responsibilities
You will assist with diagnosing, analyzing, and resolving issues on the IBM i ecosystem. The role involves supporting users, monitoring system behavior, and ensuring timely resolution of technical cases. You will collaborate with senior engineers to understand product behaviors, troubleshoot customer escalations, and provide accurate technical solutions. Your daily tasks may include reviewing logs, performing basic system checks, preparing documentation, and responding to internal and external queries. The role also requires learning IBM tools, ticket systems, and support workflows.
Eligibility Criteria
Candidates pursuing or who have recently completed a degree such as BE, B.Tech, B.Sc, BCA, MCA, or a related technical discipline are eligible. A strong academic background and interest in technical support or system operations are preferred. Knowledge of operating systems, basic commands, databases, or troubleshooting fundamentals will be helpful. Good communication skills and the ability to learn quickly are essential for this role.
Required Skills
Candidates should have strong analytical abilities and a problem-solving mindset. Basic understanding of operating systems, command-line operations, or product support concepts is beneficial. A good attitude towards learning new technologies and working in a fast-paced environment is expected. Attention to detail, discipline, and customer-focused thinking are key strengths for this position.
Why This Role Is a Good Opportunity
IBM is one of the world’s most respected technology companies, and joining as a fresher provides a strong foundation for your career. You will gain hands-on experience in product support, system operations, and enterprise-level technologies. This role provides exposure to real-time client issues, troubleshooting scenarios, support processes, and communication skills. It is an excellent opportunity for freshers looking for IT support jobs, technical operations jobs, or customer-facing technical roles. Working with IBM enhances your resume and opens doors to future growth opportunities.
How to Apply
Interested candidates can apply online through IBM’s official career portal. Ensure your resume highlights your technical skills, academic projects, certifications, or any relevant experience. Prepare well for possible assessments, communication evaluations, and interviews. Keep your contact details active for updates from IBM’s recruitment team.
Important Tips for Applicants
Update your resume before applying and clearly mention your technical skills. Highlight projects involving operating systems, databases, or troubleshooting. Practice communication skills, as customer interaction may be part of the role. Stay prepared for potential assessments and HR conversations. Apply early to increase your chances of getting shortlisted.
The IBM i Product Support role in Bangalore is an excellent opportunity for freshers who want to start their career in IT, system operations, or product support. If you are searching for fresher jobs, graduate openings, or no-experience technical roles, this position is highly recommended. Apply soon and begin your technology career with IBM.
